A contractor should be verifiable before the first visit, not after the deposit. Every credential below says what it means for you and where to confirm it yourself.
We only take work in states where we hold the contractor license the state requires. Numbers are published here and on every estimate, so you can check them against the state board before you call.
A logo on a website proves nothing. What matters is what the credential obliges us to do and whether you can confirm it without asking us.
Liability and workers compensation
General liability to $2M protects your home if our work damages it. Workers compensation covers anyone hurt on your property, so the claim never lands on your homeowner policy.
Where to check
Request the certificate by text; it is sent from the insurer, before the visit
EPA lead-safe certified firm
Homes old enough to have lead paint must be renovated under the EPA Renovation, Repair and Painting rule: sealed work areas, wet methods and HEPA cleanup, led by a certified renovator.
Where to check
The EPA lead-safe certified firm locator
NARI member
The National Association of the Remodeling Industry binds members to a code of ethics and offers remodeling-specific certifications for supervisors and designers.
Where to check
The member directory on the NARI website
BBB accredited, A+ rating
Better Business Bureau accreditation means complaints are public and answered. The rating reflects how complaints were resolved, not only how many there were.
Where to check
Our BBB business profile and its complaint history
Best of Houzz
An award based on homeowner reviews and ratings on Houzz, where many clients also post photos of the finished work.
Where to check
Our Houzz profile, reviews and project photos
Background-checked crews
Every person who works inside a client home, employee or trade partner, passes a background check before the first job and is introduced to you by name.
Where to check
The crew list in your pre-construction packet
Checking any contractor
Four checks to run on any contractor before you sign.
These take about fifteen minutes and apply to us as much as to anyone else you are considering.
Search the license number on the state licensing board website and confirm the name and address match the estimate
Ask for a certificate of insurance sent directly by the insurance agent, not a copy attached to an email
Read the one-star reviews and the answers to them; how a company handles problems tells you more than the praise
Refuse to pull the permit yourself: the contractor doing the work should pull it under their own license
Verified first
Checked our credentials? Book the visit next.
The supervisor who visits brings the license number and the insurance certificate, and leaves both with you.